- Provides a lot of information in one place
"I have been searching all over the internet for the information that you were able to provide me so quick and easily!" ID: 1044430525594
"All the information you need is in one place. And it gives you an idea of what help you can ask for ahead of time." ID: 1044421821974
"Everything is all together, which simplifies the search for resources." ID: 1043704413533
"I could find all the programs I qualify for on one web site." ID: 1042339378909
"I did not know that there were so many programs out there that could help us. It is nice that the site also provide the names, locations, and phone numbers of each of the places so that I do not have to spend the time or frustrations looking for them." ID: 1055421599460
- Helps people find out what types of assistance they qualify for
"A lot of times people don't have any idea that they might be eligible for some programs and this is an excellent way of finding out." ID: 1043124618782
"It was very informative. It had all the info needed for our local area to get help. It let me know right away what I might be able to get help with." ID: 1042223466823
- Easy and convenient way to find out what assistance is available
"This web site provides all the information quickly; less than five minutes. Quite a time saver! I didn't even know of all of these programs. Very handy. I picked up the info at the public library. Thanks!" ID: 1056627788333
"I think it's very useful, because I didn't know what kind of help is out there." ID: 1059508417058
"[It] gave me an idea of what kind of help might be available." ID: 1039730375492
"I didn't know I was qualified for more assistance." ID: 1041967682136
"Easy to access, easy to understand. Gives you info about eligibility without having to go to the respective agencies, saves time." ID: 1048743233065
- Saves time, as people don't have to go into an office, or wait on the phone to get information
"To find out if you are eligible for any assistance, you have to fill out mounds of paperwork. With this website, you fill in about half as many blanks, and it tells you which programs you have a chance of qualifying for, and which you probably shouldn't bother with. It saves us time, and it saves time for the people who process all that paperwork as well." ID: 1045588114032
"It lets me know not to waste my time applying for benefits I wouldn't qualify for." ID: 1042564586339
"I am a single mother and don't have a lot of time to ferret out this information. I actually couldn't believe it was real at first. I really, really wish I had known about this site sooner. You have saved me an immense amount of time, energy, and frustration." ID: 1049400945297
- Easy to understand
"I loved the step by step questions and easy answers that the website used to predict which programs we may be eligible for." ID: 1041410031491
"It was self explanatory." ID: 1049334012252
- Provides a "place to start" for people looking for assistance for first time, new to area, or thinking of moving to area
"I'm not that familiar with the programs that [Oregon] has to offer, since I never had the need for any type of service." ID: 1039211325481
"I currently live in California and I am moving my family to Oregon. I don't know anything about services in Oregon and your site really helped." ID: 1059701489649
"I am new to the area and do not know how or where to apply for help and this website lists phone numbers." ID: 1040169065635
- Ability to find out information privately, anonymously
"I feel that this was a more discrete way to find out what I might qualify for instead of going in and being turned down. I don't like feeling that I am one of those people who need these programs. I don't like feeling ashamed. I am not one who likes to be put on the spot. Thank You" ID: 1057255776620
"Because it's anonymous and accessible" ID: 1043716266979
- Not everyone has access to computers or is computer savvy
"Most families who cannot afford food do not have access to computers or the skills to use them, however, it is a good resource for those that do." ID: 1043447075203
"Most low income families do not have access to a PC, and I am using the only available time I have to fill out this form. I get one hour a day, and I am very efficient on a PC, so I can only imagine someone who can't use a PC trying to use your system." ID: 1049821980816
- Frustration over not receiving assistance they need
"I still didn't find any resources to help me financially that I hadn't already been denied for." ID: 1041904438171
"I find that because I collect $1600 a month on unemployment, it is considered too much. But it still doesn't really cover what I need to cover, such as my mortgage payment, etc. With the balance of $150 I cannot afford to pay my Cobra or buy food after I have taken care of my utilities. I am still in a quandary [sic] of what to do and where to go." ID: 1043781924414
- Can not apply for programs directly from site (e.g., no links or application forms)
"[I] wish there were links to sites for the programs listed." ID: 1049499334326
"It would be nice to be able to obtain applications from this site." ID: 1049772000728
- Some "more seasoned" searchers wanted more specific information on particular programs, qualifications
"I guess I'm totally shocked that being on unemployment I do not qualify for food stamps. Unemployment does not pay the basic bills of elec housing etc. I did go and fill out for school lunch and only got reduced. That was a shocker also." ID: 1048113147287